Shipping policy
SHIPPING POLICY
At [Your Store Name], we want your home decor shopping experience to be simple and stress-free. We carefully process and package every order so your products can arrive safely at your doorstep.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
SHIPPING TIMES
Estimated delivery times are:
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United States: 5–10 business days
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Europe: 5–12 business days
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United Kingdom: 5–10 business days
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International: 7–21 business days
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs, weather, or other circumstances beyond our control.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your delivery location and the items in your order.
From time to time, we may offer free shipping promotions or special shipping offers.
ORDER TRACKING
Once your order has been shipped, you may receive a tracking number by email. Please allow 24–48 hours for tracking information to update after shipment.
CUSTOMS & IMPORT FEES
For international orders, customs duties, taxes, or other import fees may apply depending on your country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
DELAYED OR LOST ORDERS
While we work with reliable shipping carriers, occasional delays can happen. If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.
We are not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.
INCORRECT SHIPPING ADDRESS
Please make sure your shipping information is correct before completing your order. If you notice an error, contact us as soon as possible.
Once an order has been shipped, we may be unable to change the delivery address.
DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged packaging and product. We will review your request and work with you toward an appropriate solution.
CONTACT US
If you have any questions about your order or our shipping policy, please contact our customer support team at [Your Email Address].
Thank you for shopping with [Your Store Name]. We appreciate your business and look forward to helping you create a beautiful home.